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Returning items

Here at FOONCASE, customer satisfaction always comes first. If you are unhappy with your order, we pull out all the stops to offer you a suitable solution to ensure you remain a satisfied customer. Ordered products can be returned to us within 14 days. We offer you the opportunity to choose a replacement product, a voucher or a refund. Do you want to return a product? Then please follow the steps applicable to your situation.

Steps for returning and exchanging.

Conditions for returning
The buyer bears the risk if the return package is misplaced. The following conditions are applicable:

Not all products can be returned. The following products do not fall under the reflection period: